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Support & Information

Resources

Crisis support lines, insurance information, and helpful tools for your mental health journey.

Important: Thorough Immersion Behavioral Health does not provide urgent or emergency psychiatric services. If you are experiencing a psychiatric emergency, please call 911 or 988 (Suicide & Crisis Lifeline), or go to your nearest emergency room immediately.

Emergency & Crisis

Crisis Support Lines

911 — Emergency Services

For immediate life-threatening emergencies. Call or visit your nearest emergency room.

988 — Suicide & Crisis Lifeline

Free, confidential support for people in distress. Call or text 988 — available 24/7.

211 — CT Mobile Crisis

Connecticut's community resource helpline. Also connects you to mobile crisis intervention services.

Crisis Text Line

Text HOME to 741741 to connect with a trained crisis counselor via text. Available 24/7.

Practice Information

Important Policies

Cancellation Policy

We require at least 48 hours notice for all appointment cancellations. Late cancellations or no-shows will incur a $100 fee, which will be charged to your card on file. Missing two appointments may result in discharge from the practice.

Prescription Policy

We do not routinely prescribe chronic benzodiazepines. Stimulants and other controlled medications may be prescribed through Headway, but require at least one in-person evaluation. Each patient is assessed on a case-by-case basis. Controlled medications require at least one in-person visit at our Cheshire office.

Payment Policy

A $50 deposit is required for cash-pay TIBH Program bookings. Your credit card on file will be charged automatically at the time of your appointment. Accepted payment methods include all major credit and debit cards.

Out-of-Network Reimbursement

Superbills are available for clients who wish to seek reimbursement from their insurance provider for out-of-network mental health services.

Request a Superbill
Who We Serve

We primarily serve adults aged 18–64. We specialize in women's mental health, ADHD, anxiety, OCD, PTSD, and supportive care for psychotic disorders. We provide inclusive, gender-affirming mental health support for all patients.

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